{"type":"rich","title":"Hospitality Superstar Zack Oates Takes the Anti-Survey Approach to Customer Feedback","version":"1.0","provider_name":"Blubrry","provider_url":"https://blubrry.com","author_name":"Chicago Sam's Franchise GPS","html":"<iframe src=\"https://player.blubrry.com/?id=132575049\" title=\"Blubrry Podcast Player\" scrolling=\"no\" width=\"100%\" height=\"230\" frameborder=\"0\"></iframe>","height":"230","description":"","thumbnail_url":"https://assets.blubrry.com/coverart/episode/3715690/160/132575049-1715742220.jpg"}