{"type":"rich","title":"Jay Baer on Hugging Your Haters and the Real Value of Stellar Customer Service \u2013 Episode 53","version":"1.0","provider_name":"Blubrry","provider_url":"https://blubrry.com","author_name":"In the Arena","html":"<iframe src=\"https://player.blubrry.com/?id=38374882\" title=\"Blubrry Podcast Player\" scrolling=\"no\" width=\"100%\" height=\"230\" frameborder=\"0\"></iframe>","height":"230","description":"\u201cFor years, customer service has been a necessary evil.\u201d That\u2019s what Jay Baer says, but he\u2019s convinced that even though it\u2019s never been true, it\u2019s especially not true in the digital age. Customer service is the lifeblood of truly impacting businesses.","thumbnail_url":"https://assets.blubrry.com/coverart/160/12575-1612964132.jpg"}