{"type":"rich","title":"Redefining The Customer Experience Online And In The Real World","version":"1.0","provider_name":"Blubrry","provider_url":"https://blubrry.com","author_name":"Innovation Calling","html":"<iframe src=\"https://player.blubrry.com/?id=52171668\" title=\"Blubrry Podcast Player\" scrolling=\"no\" width=\"100%\" height=\"230\" frameborder=\"0\"></iframe>","height":"230","description":"About this Discussion: - It's a fact that as we become more dependent on technology for customer experience, traditional brick and mortar retail businesses must align for evolving expectations. It is simply not enough to have product available to touc...","thumbnail_url":"http://www.podcastdetroit.com/wp-content/uploads/2019/08/innovation_calling_podcast_coverb.jpg"}