{"type":"rich","title":"214: The EX Transformation Workhorse: Employee Journey Mapping","version":"1.0","provider_name":"Blubrry","provider_url":"https://blubrry.com","author_name":"The CX Cast","html":"<iframe src=\"https://player.blubrry.com/?id=55972390\" title=\"Blubrry Podcast Player\" scrolling=\"no\" width=\"100%\" height=\"230\" frameborder=\"0\"></iframe>","height":"230","description":"Employee experience is more important than ever right now as it has an impact on customer experience. However, most companies still rely on annual snapshots of employee engagement from traditional surveys. These insights are often stale by the time you...","thumbnail_url":"https://assets.blubrry.com/coverart/160/723160-1687964652.jpg"}