{"type":"rich","title":"224: Bringing CX And Marketing Together At CX North America","version":"1.0","provider_name":"Blubrry","provider_url":"https://blubrry.com","author_name":"The CX Cast","html":"<iframe src=\"https://player.blubrry.com/?id=61359850\" title=\"Blubrry Podcast Player\" scrolling=\"no\" width=\"100%\" height=\"230\" frameborder=\"0\"></iframe>","height":"230","description":"Often CX and marketing teams are at odds with each other \u2014 they are working in opposites directions, ignoring each other, or squabbling over territory. Ironically, in the fracas, they missed a golden opportunity: Many of the skills that one group lacke...","thumbnail_url":"https://assets.blubrry.com/coverart/160/723160-1687964652.jpg"}