{"type":"rich","title":"236: Tips And Tricks In Journey Transformation","version":"1.0","provider_name":"Blubrry","provider_url":"https://blubrry.com","author_name":"The CX Cast","html":"<iframe src=\"https://player.blubrry.com/?id=70241708\" title=\"Blubrry Podcast Player\" scrolling=\"no\" width=\"100%\" height=\"230\" frameborder=\"0\"></iframe>","height":"230","description":"In this week\u2019s episode, Claudiu Coltea, Senior VP Head of Enterprise Customer Experience at Travelers, joins us again and discusses tips and best practices he\u2019s been using in his work in journey transformation.","thumbnail_url":"https://assets.blubrry.com/coverart/160/723160-1687964652.jpg"}