{"type":"rich","title":"254: Uncovering Insights From CX Leaders","version":"1.0","provider_name":"Blubrry","provider_url":"https://blubrry.com","author_name":"The CX Cast","html":"<iframe src=\"https://player.blubrry.com/?id=76870834\" title=\"Blubrry Podcast Player\" scrolling=\"no\" width=\"100%\" height=\"230\" frameborder=\"0\"></iframe>","height":"230","description":"In this episode, we're joined by VP, Research Director Harley Manning to discuss a recent internal research effort to better understand the needs of Forrester clients. Iterative interviews with about","thumbnail_url":"https://go.forrester.com/wp-content/uploads/2023/06/cx-cast-logo.png"}