{"type":"rich","title":"265: Assurant \u2013 How To Structure CX In A Decentralized Organization","version":"1.0","provider_name":"Blubrry","provider_url":"https://blubrry.com","author_name":"The CX Cast","html":"<iframe src=\"https://player.blubrry.com/?id=80011847\" title=\"Blubrry Podcast Player\" scrolling=\"no\" width=\"100%\" height=\"230\" frameborder=\"0\"></iframe>","height":"230","description":"Choosing how to organize and operate a customer experience (CX) team depends on many factors, including the business's maturity, goals, structure, and culture. In this episode we're joined by Deborah ","thumbnail_url":"https://go.forrester.com/wp-content/uploads/2023/06/cx-cast-logo.png"}